• It is really important that chronic disease patients are reviewed at least once a year. From now on we would like the patient themselves to make an appointment for their review without prompting from us. To make this easier to remember we are adjusting  review dates to be in the same month as the patient's birthday. (Diabetic patients will also have another review 6 months later)

• In the month of their birthday, the patient should telephone the surgery to make an appointment. Staff will ask which disease(s) they suffer from, refer to their notes if necessary, and make an appointment with the appropriate clinician i.e. doctor, nurse or both. All our chronic disease management clinics are nurse led.

• If physically unable to attend the surgery, we may arrange a home visit, but patient's efforts to attend the surgery will be appreciated

• A reminder may be sent from the Practice if they forget to attend, however patients should not wait for nor rely on receiving a letter.

• As it is important that patients attend for review, and as a last resort, we may also limit their prescriptions until they attend.

Wart Clinics

Posted 31/05/11

Following the wart clinic on the 3^rd June 2011, there will be no further nurse run wart clinics held at Dingwall Health Centre
·        for advice re warts and verrucas please see one of the local pharmacists in the first instance.
·        for multiple warts or verrucas, those on the face, where the diagnosis is in doubt or those resistant to treatment, after six months of daily over the counter treatment, patient may wish to make an appointment to see a doctor.
Further useful advice re warts can be found at www.patient.co.uk/health/warts-and-veruccas.htm , and the reception desk at the Health has a small supply of printed material from the above web site for those patients who do not have internet access

Missed Appointments Policy

 Posted 14/09/10